At the moment, the majority of our products are shipped by courier, that is why PO Box (Poste Restante, Fermo Posta) is not applicable. For a safe delivery, we need a valid address.

Attention Swiss Customer!
Please, don’t order on our website if you don’t have a valid shipping address in an EU country; we cannot ship to Switzerland by courier because of Customs problems.

Delivery
The medicines we offer are manufactured in India and shipped from the UK and other EU Countries.
The shipment by Air Mail Registered or Priority Mail costs 39 USD / 35 EUR.
For orders which contain more than 100 pills, you have to pay double shipping fees (78 USD/70 EUR) according to the new shipment rules.
In order to avoid double shipping we suggest shipment by courier (70 USD / 63 EUR).
Delivery time by Registered Air Mail is 8-12 days after the shipping date.
Delivery time by courier is 4-5 working days after the shipping date.
In case of non-delivery on the estimated time, please contact us to inform about the matter. We will try to find the best solution to solve the problem.

Order cancellation
Please note that we accept order cancellations only within 24 hours after your order has been placed. If you wish to cancel your order, you should contact our support team via Online Support Service or email (Contact us) and let them know of your decision. If you contact us after 24 hours, no order will be canceled.
Be sure to include a valid address on the form. We recommend you to double check before placing your order. Any mistake may cause the non-delivery of the order. If you have noticed that the address is specified incorrectly, contact us as soon as possible to correct it (Contact us).

Refund
The medicines we offer are generic equivalents to their branded counterparts. We guarantee that they are chemically the same and have the same medical effect.
In case you are not satisfied with the effect our medications produce, please contact us to inform the problem.
Before contacting us, please make sure you take the right dosage of the product and follow the Instructions of use. Remember that the effects can be slowed down by fatty food and alcohol you take prior to the pill.
In the case of non-delivery of the product within 30 days, please contact our support team (Contact us) to request a reshipping of your order or a refund. Your payment will be fully reimbursed to your credit card. We will not reship or refund if the no-delivery is not depending from us, if client has not taken care of his parcel.
We remind our customers that we can not make a refund when you make a payment by debit card. In this case we can only reship your order.
The refund procedure usually takes 5-7 business days, after this period the refund will be reflected to your credit card and will appear in the extract from the next month.
We will not tolerate the chargeback with your credit card in any case and customers willing to do this will immediately be prevented from making any future purchases on our website and their card will be banned on the web.
If there is a problem, we will try to find the best solution to solve it.
That's why we structured the reshipping and refund process.

Terms and Conditions
The site owner can not be held responsible for the treatment or the proper use of the products they have supplied. It's the buyer's responsibility to use any products supplied under the advice of a doctor.
The online pharmacy is responsible for ensuring that the product is correct in amount and resistance, and provided to the customer properly. Product liabilities are only assigned to the supplier.
The online pharmacy may not be in compliance with importation requirements and regulations of the country of destination. This remains as final responsibility of the buyer.
For buying medications on our site it is required the legal age provided in your country. If you are not of legal age, please do not order on our site. Before you place an order make sure that a medication ordered online is permitted by law in your country. Any returned or confiscated orders by your Customs will not be refunded.

Privacy Notice
We recognize your right to privacy and we are committed to protect your privacy. We use the information we collect on our site to offer a higher shopping experience. And also to inform you about products and services whenever we believe it's necessary. We don’t store your credit card details. Our parcels don’t list what’s inside, sender is not listed. We always respect your privacy.

Details of your account
When you place an order, we will ask you to set up your account information and log-in, which includes your name, email address, postal address. Using your account information, we will only contact you if we are unable to process your order or have a problem with any of its data. We will not sell your data. You can always access your account using the log-in to our website and change your information whenever you want.

Security
Appropriate physical, electronic and management procedures are in place to safeguard and secure the information that we collect online. Your credit card details are always stored in encrypted form in a limited access to the database that is remote from the database of our website so that it's not connected to the Internet, to keep it protected from hackers.

Unsolicited E-mail (SPAM)
Your privacy is very important for us. We assure you that, in accordance with the legislation on our privacy, we do not disturb our list of customers, except for information related to issues on an order placed. Never we will call you by phone.

General Notice
For the purchase of medicines you must be at least 18 years. So if you are under 18, please, leave our website.